In conversation

IN CONVERSATION

Empowering change at City Harvest.

Reflections from Senior Associate at Islandbridge, Emily Hicks.

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City Harvest is a London-based organisation that rescues and redistributes surplus food for free to over 375 organisations. Not only does this have a huge social impact by providing 1.2 million meals per month to those in need, but also reduces emissions by preventing food waste – a sustainability win! Islandbridge had worked with City Harvest on some specific problem solving in the past. Their relationship opened the door to having a member of the team being considered for the board, and so the journey began! 

Serving on their Associate Board has been an incredibly fulfilling experience for me. Not only has it allowed me to develop my knowledge and skills, but it has also added a profound sense of purpose to my work. I’m excited to share in this article why the role is so rewarding, how it has informed my decisions regarding the charity’s support, and the new-found sense of purpose that has infused my professional life. 

Connection to a Worthy Cause.

Being a part of City Harvest’s team means that I feel deeply connected to a cause that impacts the lives of countless individuals. Food insecurity is a pressing issue that affects millions of people globally. This connection to such a worthy cause has allowed me to be a small part of making a tangible difference in the lives of those in need. It is incredibly fulfilling to know that my efforts are contributing to alleviating hunger and improving the quality of life for others.

Learning and Development Opportunities.

Serving on their Associate Board has been an incredibly fulfilling experience for me. Not only has it allowed me to develop my knowledge and skills, but it has also added a profound sense of purpose to my work. I’m excited to share in this article why the role is so rewarding, how it has informed my decisions regarding the charity’s support, and the new-found sense of purpose that has infused my professional life.

Building a Strong Network.

The position has allowed me to build a strong network of like-minded individuals who share a passion for City Harvest’s mission. This network has provided me with a diverse range of perspectives, ideas, and resources that have been instrumental in shaping the Associate Board’s projects and outreach efforts. It is inspiring to be surrounded by people who are working so hard to have a positive impact. Additionally, these connections have expanded my professional network.

Strengthening Purpose in Professional Life.

Joining the Associate Board of City Harvest has added a significant layer of purpose to my professional life. It has given me a meaningful reason to dedicate my time and skills to a cause I deeply care about. This sense of purpose has extended beyond my involvement with the charity and has influenced my approach to work in general. It has made me more conscious of the positive impact I can have through my professional endeavours.

Personal Growth and Fulfilment.

This experience has had a transformative effect on my personal growth and fulfilment. It has reminded me of the importance of having purpose in my professional and personal life. Being involved with City Harvest, especially during the Cost of Living crisis, has allowed me to step outside of myself and focus more on others. It is a privilege to meet and work with people who are truly inspirational, and the sense of purpose and the personal growth that has accompanied it are priceless. 

I would encourage anyone with the opportunity to be involved with City Harvest to seize the chance and experience the profound sense of joy that comes with it. Working on the Associate Board of City Harvest has been an incredibly fulfilling experience, as it has allowed me to actively contribute to a worthy cause, make informed decisions about the charity’s support, and infuse purpose into my work. The lessons learned, the network built, and the sense of purpose achieved through this involvement have been life-changing.

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Privacy Policy

1. INTRODUCTION

Islandbridge Capital Limited (‘’Islandbridge’’, ‘’Firm’’, “we”, “our” or “us”) recognises the importance of protecting the privacy and security of your personal information. We are committed to conducting business in accordance with all applicable Data Protection laws and regulations and in line with the highest standards of ethical conduct. This policy sets forth the expected behaviours of Islandbridge’s employees in relation to the collection, use, retention, transfer, disclosure and destruction of any Personal Data belonging to an Islandbridge Contact (i.e. the Data Subject). 

Personal Data is any information (including opinions and intentions) which relates to an identified or Identifiable Natural Person. Personal Data is subject to certain legal safeguards and other regulations, which impose restrictions on how organisations may process Personal Data. 

An organisation that handles Personal Data and makes decisions about its use is known as a Data Controller. Islandbridge, as a Data Controller, is responsible for ensuring compliance with the Data Protection requirements outlined in this policy. Non-compliance may expose Islandbridge to complaints, regulatory action, fines and/or reputational damage. 

Islandbridge’s board of directors is fully committed to ensuring continued and effective implementation of this policy, and expects all Islandbridge’s employees to share in this commitment. Any breach of this policy will be taken seriously and may result in disciplinary action or business sanction. Islandbridge has appointed its Chief Compliance Officer as the Data Controller.

2. WHAT ISLANDBRIDGE USE PERSONAL DATA FOR

Islandbridge store and processes Personal Data for one, all, or a combination of the below reasons.

  1. Promotion of Islandbridge’s products and services, for example, investment services, family office and other advisory services.
  2. Communication with Data Subject on their accounts and investment strategies.
  3. Distribution of Firm’s news / updates / charitable projects / events and general announcements made in the course of doing business.
  4. Support interaction with Data Subject, including to provide information on products which they have requested or to respond to communications with us.
  5. Delivery of services to Data Subject / or the institution they work or act for; and
  6. Compliance with legal and regulatory obligations. For instance, we may be required to use and retain personal information for legal and compliance reasons, such as the prevention, detection, or investigation of a crime; loss prevention; or fraud.

A database is held by the Data Controller to identify which purpose the Data Subject’s Personal Data is being stored. We will use and hold your personal information only: 

  •   If you have consented to us doing so.
  •   If we need it to perform a contract which we have entered into with you.
  •   If we need it to comply with a legal obligation; or
  •   If we have a legitimate interest which is not overridden by your interests or fundamental rights and freedoms. Such legitimate interests will be the providing of investment services by us or administrative or operational processes within our Firm.

We will only use Personal Data for the purposes that it was collected for, unless we reasonably consider that we need to use it for another reason which is compatible with the original purpose. If we need to use Personal Data for an unrelated purpose, we will notify Data Subject and we will explain the legal basis which allows us to do so. 

In some circumstances we may anonymise your personal information so that it can no longer be associated with you, in which case it is no longer personal information. 

We will not share your Personal Data unless we have consent to do so from the Data Subject. Islandbridge do not sell on Personal Data. 

3. WHAT DATA DO ISLANDBRIDGE HOLD

In the normal course of business, Islandbridge may store Personal Data on Data Subjects that will contain at least one of the following types of personal information:

  1. First name, middle name, surname.
  2. Date of birth.
  3. Country of residence.
  4. Job title.
  5. Company / employer / previous employer.
  6. Email address.
  7. Telephone numbers (landline, mobile, fax).
  8. Details of any regulatory approvals (firm and individual level).
  9. Specific interest in Islandbridge’s products / services.
  10. Support in relation to regulatory professional client categorization requirement.
  11. Notes on any correspondence we may have had with the Data Subject.
  12. Financial information such as income, assets and investments.
  13. Other information related to Data Subject’s investment goals, risk tolerance, and investment history.

Islandbridge maintains a number of database files which individually maintain records of the above. In some instances a Data Subject may appear on one or more internal database files.

4. SECURITY AND FILE RETENTION

The security of your personal information is very important to us and we take this matter very seriously. We attempt to safeguard any non-public personal information we hold about you and maintain established internal policies and procedures as well as physical and electronic controls that comply with applicable standards to safeguard access to personal information in our possession from accidental or unlawful destruction, loss, alteration, unauthorized use or disclosure. We use cloud based storage media, including Microsoft 365. You recognize that these systems, while undoubtedly secure, are not foolproof from hackers and that the transmission of information via the internet is not completely secure. Therefore, although we have implemented security controls, we cannot guarantee the security of your data transmitted to our site and any transmission is at your own risk.

We restrict access to personal information which we hold to those employees and agents who need to know that information in order to provide products and services to you. Agents may include auditors, administrators and compliance consultants.

In providing information to agents, we may have to transfer your personal information outside of the European Economic Area (“EEA”). We will always ensure that there is a legal basis and a relevant safeguard method for such data transfer so that your personal information is treated in a manner that is consistent with, and respects the EU laws and other applicable laws and regulations on data protection.

How long we hold your personal information for will vary and will depend principally on:

  • the purpose for which we are using your personal information – we will need to keep the information for as long as is necessary for the relevant purpose, and
  • legal obligations – laws or regulation may set a minimum period for which we have to keep your personal information.

5. HOW ISLANDBRIDGE COLLECT YOUR PERSONAL DATA

We will only collect and use your Personal Data where we have legitimate business reasons to do so. We may obtain Personal Data from you to provide you a service or when we provide a service, or when you contact us or visit our offices, including when you call us, get in touch with us, or when you or your organisation corresponds with us using any means of communication. This includes Personal Data provided to us:

  1. In regard to services we provide.
  2. When you contact us with a question or enquiry electronically or by calling our office (recording of telephone calls is required by MiFID II).
  3. When you contact us about potential employment opportunities with Islandbridge.
  4. When you provide our staff, directors, client and investors with business cards or contact details.
  5. If you deal with us when we are providing services to one of our clients.
  6. When we receive referrals from other employees, clients or suppliers.
  7. When you make a complaint;
  8. When you deal with us in order to provide us with services.
  9. When staff give us your details as an emergency contact.
  10. When you visit this website and the resources that you access; or
  11. When candidates give us your details as a referee.

We may also collect your Personal Data when we search websites where you have posted your data to be found in relation to legitimate business opportunities (as defined in Article 6 of the GDPR).

6. PRIVACY POLICY – OUR WEBSITE

Islandbridge recognises the importance of protecting your personal data when you visit our website.

We may collect and process the following information:

  • personally identifiable information such as names and addresses from people who have voluntarily input such information either when registering to use certain sections of the website and/or in order to contact us;
  • if you contact us, we may keep a record of that correspondence as well as your e-mail address;
  • our computers automatically collect certain non-personally identifiable information when you visit our website, such as the type of browser you are using or the domain name of your Internet service provider. We may also collect aggregate information on the site pages our users visit and how long you visited for.

COOKIES

Like many websites, we may use “cookies.” A cookie is a piece of data stored on a user’s device containing information about the user’s visit. Cookies make it easier for you to log on to and use our website during future visits. They also help us to improve our website by enabling us to monitor website traffic, to store information about your preferences, to speed up your searches and to recognise you when you return to this website.

You can manage website cookies in your browser settings, and you always have the choice to change these settings by accepting, rejecting, or deleting cookies. If you choose to change your settings, you may find that certain functions and features will not work as intended. All browser settings are slightly different, so to manage cookies, you should refer to the relevant settings within your browser.

We understand that you may want to know more about cookies. Here are some useful resources that provide detailed information about types of cookies, how they are used, and how you can manage your cookie preferences: www.aboutcookies.org or www.allaboutcookies.org.

How We Use Your Information That We Collect

The Personal Data we hold is only accessed by authorised personnel. To the extent permitted by law, we will not sell, share, or otherwise disclose any of the information we collect online. We may use your information to improve our website and the information that we provide or to respond to your requests or questions.

7. YOUR RIGHTS

You have several legal rights in relation to the Personal Data that we hold about you. These include:

  1. The right to obtain information regarding the processing of your Personal Data and access to the Personal Data we hold about you.
  2. The right to withdraw your consent to our processing of your Personal Data at any time. Please note, however, that we may still be entitled to process your Personal Data if we have a legitimate reason for doing so.
  3. In some circumstances, the right to receive some Personal Data in a structured, commonly used and machine-readable format and/or request that we transmit that Personal Data to
    a Third Party where this is technically feasible. Please note that this right only applies to Personal Data which you have provided to us;
  4. The right to request that we rectify your Personal Data if it is inaccurate or incomplete.
  5. The right to request that we erase your Personal Data in certain circumstances. Please note that there may be circumstances where you ask us to erase your Personal Data but we are legally entitled to retain it.
  6. The right to object to and the right to request that we restrict our processing of your Personal Data in certain circumstances. Again, there may be circumstances where you object to or ask us to restrict our processing of your Personal data but we are legally entitled to continue processing your Personal Data and / or to refuse that request; and
  7. The right to lodge a complaint with the Information Commissioner’s Office if you think that any of your rights have been infringed by us.
You can exercise your rights by contacting us directly – see the “Contact Us” section below. You can find out more information about your rights by contacting the Information Commissioner’s Office or by visiting their website at https://ico.org.uk

8. OPTING OUT / CONTACT US 

Data Subjects are able to request that Islandbridge remove their Personal Data by emailing [email protected]. This inbox is monitored by the Data Controller.
If you have concerns about the way we handle your personal data, you can also contact the Information Commissioner’s Officer to raise a complaint.
 
Data Subjects are also able to request that Islandbridge provide them with details of the Personal Data held on file in addition to how Islandbridge uses that data.
 
Please note that there may be circumstances where we cannot delete information that we hold about you because of our legal obligations. Additionally, we may charge a reasonable fee in order to meet our costs if your request is manifestly unfounded or excessive.
 
You may withdraw your consent to the receipt of marketing materials via electronic means at any time, free of charge, by sending an email to us or by following any alternative procedure specified in any future electronic communication.
 

9. ACCEPTANCE OF PRIVACY POLICY

You agree to all terms of the Privacy Policy as set out above.

 

10. VERSION CONTROL

This Privacy Policy was last updated on the 1 April 2023. We may update this Privacy Policy from time to time and you should review it whenever you visit our website or before providing us with any Personal Data about yourself. The most current version of our Privacy Policy will be available on our website or by contacting us directly.